Returns & Exchanges
At JORESTECH Safety, we are committed to your satisfaction and safety. If your gear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return or exchange to receive your authorization number.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, brand-new condition.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our safety experts inspect the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing